Globalization is pushing companies to increase the speed with which they bring products, services and even ideas to market. Design and engineering processes that once took years now can (and must) be accomplished within months.
Welcome to global competition in an interconnected world.
To compete in this ever-evolving race to market, all employees must communicate effectively with each other from anywhere in the world. And that means more than just speaking the same language. Misunderstandings between cultures can occur among teams of engineers, scientists, manufacturers, project managers, researchers and marketing specialists scattered all over the globe and hinder a company’s international efforts — leading to disastrous results.
That’s why it’s imperative to reduce the threat of a cross-cultural communication breakdown by providing employees with cultural context and the proper tools to collaborate across cultures.
Professional Passport’s approach to generating change across cultures provides you with the tools to topple traditional business organization pyramids and embrace a new structure that addresses and meets the needs of today’s global market.
Indeed, classic culture clashes often originate in differences perceived but not understood. Hierarchic cultures tend to favor an upright organizational structure that grants autonomy and visibility to top management. Egalitarian cultures tend to favor the empowerment of employees, asking managers to remove obstacles and unlock doors for those who report to them. Our toppled pyramid blends the best of both models, giving birth to a truly global structure.
Considering that innovation and efficiency are international metrics used to measure success, Professional Passport’s tapping of innovative cultural forces also meets the very real business needs and expectations by which international organizations are evaluated.
Professional Passport’s team of proven and trusted professionals consults with integrity to help companies develop a global mindset, establish effective international business practices, and work confidently and effectively with colleagues from other countries and cultures. We will empower your executives and employees with superior communication skills and effective behavioral adaptations to better build your international business ventures.
Contact us today to help take your company to the next level of cultural clarity and global growth. Together, we can make the world a stronger and better place.
"Unique and tailor made for situations we face" The Cultural Awareness Training program delivered by Valérie Berset Price, Professional Passport, was unique and tailor made quite well for situations we face while working globally. It gave us valuable insights into global cultural differences and how to effectively surmount them in our interactions in a workplace environment. The modules were designed based on real scenarios and case studies Valérie gathered from us before the program that helped the participants to relate to the training. It truly made us more sensitive and effective in recognizing the cultural aspects across regions.
Prakash Bodla Director Engineering and Site Leader, United Technologies, Hyderabad, India[fa icon="quote-right"]
Common examples of culture clashes in rapidly evolving multicultural professional situations include the following:
• A Chinese engineering team decides it is safe to modify the U.S. engineering standards to reduce cost, putting the whole organization at risk when an accident occurs. Failure to create transparency and optimal communication between the teams is behind the devastating tragedy.
• A U.S. engineer hopes to optimize efficiency within the Singapore hub, bypassing hierarchy and negatively critiquing employees in company meetings. The U.S. engineer’s disrespect for peers and authority forces the company to end his contract early.
• A computer programmer from India loses respect for his Australian manager who provides loose instructions, leaving ample room for initiative and personal interpretation, putting the programmer at risk of making mistakes. Unable to recognize the leadership skills necessary for success in India, the manager inadvertently delays the project and prevents the organization from becoming a trendsetter in that category.
"Their insight and knowledge of cross-cultural business is amazing." I have worked with Professional Passport on several occasions. Their insight and knowledge of cross-cultural business is amazing. Every time I meet with them, I learn so much more than I expected. Professional Passport has enabled me to work more efficiently when dealing with other cultures, and to be more professional overall. I recommend Professional Passport's services highly.
Liesl Andrico IT Manager at Intel, Hillsboro, Oregon[fa icon="quote-right"]